Can I still buy the book?
Check the main project website to see what editions are still available: https://if50.textories.com/
Last updated: June 25, 2023 16:23
I was a backer but didn't fill out my survey. Can I still get my book?
Surveys were locked in early 2023 with plenty of advance notice to the email address associated with your Kickstarter account, and orders were shipped in June 2023. If you never filled out your survey with your shipping address, or never paid for shipping, I wasn’t abIe to send your book to you.
Please check out the unclaimed reward policy at the project FAQ here: https://if50.textories.com/faq.html
Last updated: June 25, 2023 16:24
Why is shipping to (my non-US or -EU country) so expensive?
Unfortunately, international shipping rates right now are absolutely ridiculous for various reasons (supply chain issues, labor issues, pandemic issues, wars, inflation, etc). Various fulfillment centers quoted me between $32 and $43 US dollars to ship a 4.5 lb book from US to Canada, for instance, (and that’s not counting first-mile shipping from my book printer or the fulfillment center’s pick-and-pack fees). I’m working with two partners for fulfillment, based in the US and EU (my two highest-volume regions), but unfortunately order quantities in other areas (including the UK, sadly no longer part of the EU) were not high enough for me to be able to work with additional fulfillment centers in other countries. Which means backers from elsewhere are stuck with the stupid-high international shipping rates, unfortunately. I wish they were lower, too.
Last updated: June 25, 2023 16:25
Is VAT pre-paid for European/UK orders?
Yes! Standard import taxes for the EU and the UK were part of your shipping charge and orders will be delivered DDP. If your specific country has its own separate import tax, that may not be covered. Any import taxes or tariffs for countries outside the EU have not been prepaid.
Last updated: May 31, 2023 15:12
I have more questions about the project.
There are additional questions and answers on the project FAQ page here: https://if50.textories.com/faq.html
Last updated: May 31, 2023 15:12
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.